they're trained but not really educated. you train for the knowing. how to shoot a machine gun, how to prepare a tank attack. you educate for the unknown, for the critical, ambiguous, complex battlefields you find. you have to figure out what's going on here, what's important about it. what's trivial. how do you device a response? what's the solution? how do i implement it through the actions of thousands of subordinates? that's what generalship is all about. today's generals frequently aren't very good at it. tommy franks being exhibit-a, didn't understand the war he was fighting, thought that taking the enemy's capital meant the war was over when in fact in both iraq and afghanistan is when the war really began. >> suarez: you give us chapter and verse of examples of people who truly needed to be fired and eventually they were. it really turned things around. i mean, some theaters it was really essential. give us some examples. >> one of the great examples that i like is ridgeway in korea. it's a small unpopular largely forgotten war now. ridgeway g